Why Halliburton? How about global opportunities, interesting work within small cohesive teams, extensive training, and the opportunity to take your career wherever you want it to GO, with all the support and stability of a truly global organization. With more than 72,000 employees in approximately 80 countries, Halliburton is one of the largest and most respected energy services companies in the industry. Since 1919, our customers have relied on our industry-leading technologies, scientific expertise and, most importantly, our knowledgeable and experienced professionals to help them meet the world’s demand for energy. Whether you are a new graduate seeking your first job, or an experienced professional looking to make a career change, we have fantastic opportunities across our organization. Are you ready to GO?
Under broad direction, provides service quality support for service excellence and customer satisfaction by providing a focus on service quality and Non-Productive Time (NPT) elimination. General duties include the evaluation, reporting and customer close-out of all NPT and poor Service Quality (SQ) events as well as guidance to individuals engaged in well site service work. Reviews performance data to identify trends and opportunities for performance improvement. Ensure that all NPT events are evaluated and closed out for corrective actions. Participates with customer feedback on failure analysis reports. Promotes the use of the Halliburton Management System (HMS). Promotes and encourages safety and service quality. Monitors on-site field performance assessments (End of Job Customer Survey (EJCS)/Mean Time Between Failures (MTBF)/Key Performance Indicator review). Coordinates and assists with the Correction, Prevention, and Improvement (CPI) process for Product Service Line (PSL). Investigates and performs follow-up activities on unplanned events and/or jobs. Investigates accidents, injuries and incidents within the PSL. Skills are typically acquired through completion of an undergraduate degree in production and operations management, industrial engineering, or similar disciplines and a minimum 5-7 years of experience in PSL field operations. 7-10 years of Halliburton Product Service Line (PSL) field operations experience may be substituted in lieu of undergraduate degree. In-depth knowledge of Halliburton work processes and methods required.
Halliburton is proud to be an equal opportunity employer.
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