As an outbound call center agent, you will be tasked with a variety of outbound calls ranging from data verification, appointment setting, lead generation and telemarketing. You will be tasked to achieve not only individual daily, weekly, and monthly quota goals, but also goals for your entire team. You will also be tasked to perform other duties as requested by your supervisor.
Who Are We Looking?
Proficient in the English language both in oral and written form
Preferably with Call Center Experience/Training.
Experience in outbound calling, lead generation, appointment setting is an advantage
Must be highly motivated, enthusiastic and cordial
A strong team player and a service-oriented worker.
Locations
Gurgaon, Noida
Experience
0 – 5 years
Keywords / Skills
"UK Shift" "CCE" "Customer Care Executive" "BPO Jobs" "Noida" "Call Center Executive" "UK outbound sales" "Inbound" "Backend"
Function
Customer Service/ Call Centre/ BPO
Role
• Technical Support Executive ( voice)
• Customer Service Executive (Voice)
• Telesales Executive
• Telemarketing Executive
Industry
ITES/BPO
About Company
One major concern about considering people as assets or resources is that they will be commoditized and abused. Some analysis suggests that human beings are not "commodities" or "resources", but are creative and social beings in a productive enterprise. The 2000 revision of ISO 9001, in contrast, requires identifying the processes, their sequence and interaction, and to define and communicate responsibilities and authorities. In general, heavily unionised nations such as France and Germany have adopted and encouraged such approaches. Also, in 2001, the International Labour Organization decided to revisit and revise its 1975 Recommendation 150 on Human Resources Development,[2] resulting in its "Labour is not a commodity" principle. One view of these trends is that a strong social consensus on political economy and a good social welfare system facilitates labor mobility and tends to make the entire economy more productive, as labor can develop skills and experience in various ways, and move from one enterprise to another with little controversy or difficulty in adapting.
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