Designation: Technical Support Executive
Company Name: Dell International Services
About Company:
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
Work Experience: 0 – 5 Years
Educational Qualification: Any Graduate/PG
Job Location: Gurgaon
Job Description:
- Troubleshooting for technical issues related to computers faced by Dell customers
- Tech Support will be primarily on software & Hardware issues in Desktops, Laptops & other peripheral devices.
- Resolving issues pertaining to order status, billing, invoicing ,etc.
Desired Skills:
- Should be open to work in rotational shifts in a 24 by 7 environment.
- Should have excellent communication skills.
- Minimum Graduates in any stream. (10+2+3)
- Undergraduates with at least 12 months of international call center /24 months of domestic call center
- BE/Btech with minimum 6 months international call center experience
- Candidates with Customer Service background interested in Tech support can also apply .
Walkin Venue:
Dell International Services India Pvt Ltd.
Vipul Tech Square
Golf Course Road
Sector – 43
Gurgaon
Walkin Date: 16-18 October 2013
Contact Email: shikha_kashyap@dell.com
Contact Number: 9910250886
Contact Person: Shikha Kashyap
terms:
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