Friday, 11 October 2013

'Walk-In Interview IBM India Off-Campus Hiring Drive For Freshers-2010/2011/2012/2013 Batch BE/BTech/BSc/BCA/MCA/MBA Graduates On 23rd October 2013 at Hyderabad'

Career Info:-

Company Name: IBM India

Company Website: www.ibm.com

Job Location: Hyderabad

Job Role: Off-Campus Drive

Job Experience: Freshers – 2010/2011/2012/2013 Batch Passouts

Job Eligibility: BE/BTech/BSc/BCA/MCA/MBA Graduates

Job Summary:

Candidate should be a BE/BTech/BSc/BCA/MCA/MBA Graduates from a recognized university.

Any Bachelor’s Degree.

Fluency In Communications Skills (both spoken and written)/soft skills.

Additional Information:

Candidates applying and selected for the job will be expected to work in shifts – including evening and night shifts.

Shifts will 24×7 in nature and can vary depending on geographies supported.

Mandatory Skills:

Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.

Browser Support – Internet Explorer.

Strong computer skills required.

Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.

Excellent oral and written communication skills.

Excellent customer service orientation.

Neutral accent.

Desired Skills:

Ability to identify basic hardware parts and aware of basic hardware concepts.

User level familiarity with at least one e-mail client – Outlook, Notes etc..

Skilled in commercially standard software applications and major desktop operating systems.

Awareness of basic networking concepts and technologies.

Questioning skills/probing skills, as relevant to the issue and level of the caller.

Job Description:

Walk-In Interview IBM India Off-Campus Hiring Drive For Freshers-2010/2011/2012/2013 Batch Pass outs BE/BTech/BSc/BCA/MCA/MBA Graduates On 23rd October 2013 at Hyderabad.

Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.

The job will require you to handle inbound calls/emails/chats regarding technical issues for end users.

Remote Infrastructure support delivery.

Perform problem cause analysis.

Resolve routine customer problem.

Ability to Identify Opportunity & Implement Process Improvements.

Has technical experience and skills in the areas of problem determination, creativity and analysis.

Ability to meet a set of defined account agent productivity measurements.

Job Skills:

Excellent Communication skills.

Walk-In Interview Date On 23rd October 2013 Timings: 09:00 AM Onwards


Vignan’s Institute of Management and Technology for Women,
Kondapur (V), Ghatkesar (M),
RR District – 501301,
Andhra Pradesh.

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