Monday, 9 September 2013

'Dell Hiring Client Tech Support Associate For 0.6-2 Years Experience-Any Degree Graduates On September 2013 at Bangalore'

Career Info:-
Company Name: Dell
Company Website: www.dell.com
Job Location: Bangalore
Job Role: Client Tech Support Associate
Job Experience: 0.6-2 Years
Job Eligibility: Any Degree Graduates
Job Summary:
Candidate should be a Any Degree Graduates from a recognized university.

Job Description:

6 months+ and less than 2 years of relevant experience in a technical support role.

Working Knowledge of Operating Systems such as Windows 9x, XP, NT, 2000, Novell etc.

Net Typing speed of 32 words with 90% plus accuracy.

Must be able to speak fluent English.

Must posses excellent writing and comprehension skills.

Excellent Customer Service Skills.

Knowledge of troubleshooting PC Hardware.

Basic or Level 1 Working Knowledge of Internet Explorer, Networking, Messaging, and MS – Office on Windows Platform.

Required Skills Excellent Email and Voice and Accent Skills – English.

Working Knowledge of Windows 9x, XP, NT, 2000, VISTA etc.

Min. 1+ years of relevant experience in a Tech Support Role.

Desired Skills Microsoft Certifications (MCSE, MCP) Novell, Win95.

PC hardware Certifications a plus.

Minimum Education: Graduate.

Minimum Certifications or Professional Credentials: Graduate.

Job Skills:
Excellent Communication skills.

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