Candidate should be a Any Degree Graduates from a recognized university.
6 months+ and less than 2 years of relevant experience in a technical support role. Working Knowledge of Operating Systems such as Windows 9x, XP, NT, 2000, Novell etc. Net Typing speed of 32 words with 90% plus accuracy. Must be able to speak fluent English. Must posses excellent writing and comprehension skills. Excellent Customer Service Skills. Knowledge of troubleshooting PC Hardware. Basic or Level 1 Working Knowledge of Internet Explorer, Networking, Messaging, and MS – Office on Windows Platform. Required Skills Excellent Email and Voice and Accent Skills – English. Working Knowledge of Windows 9x, XP, NT, 2000, VISTA etc. Min. 1+ years of relevant experience in a Tech Support Role. Desired Skills Microsoft Certifications (MCSE, MCP) Novell, Win95. PC hardware Certifications a plus. Minimum Education: Graduate. Minimum Certifications or Professional Credentials: Graduate.